Refund Policy

At Elevate Trader Funding, we are committed to providing excellent services to our clients. However, we understand that there may be circumstances where you need to request a refund. Please read our refund policy carefully to understand your rights and the process.

Eligibility for Refund

You may be eligible for a refund in accordance with our terms and conditions. One of the criteria is that you must request a refund within 7 days of opening your account, and you cannot have placed any trades during this period. Once you have placed a trade, you will no longer be eligible for a refund.

Requesting a Refund

If you believe you are eligible for a refund, please contact our customer support team at support@elevatetraderfunding.com. Our team will review your request and respond promptly.

Refund Processing

If your refund request is approved, we will process the refund within 5 business days. The refund will be issued using the same payment method you used for the original transaction.

Contact Us

If you have any questions or concerns about our refund policy, please don't hesitate to contact our customer support team at support@elevatetraderfunding.com. We are here to assist you.